Answers from your information
It replies using the documents, prices and policies you give it, and shows where each answer came from.
Support agent
Customers get the right answer, straight away.
The support agent answers customer questions on WhatsApp, email and chat using your own documents, prices and policies, and hands the conversation to your team when a person is needed.
What the support agent does
Hands over when it should
When a question needs a person, it passes the conversation on with everything already said.
Every channel, every hour
Customers get an answer at night and at weekends, wherever they wrote to you.
Live in weeks, built around your company.
- 1
We map how you work
A short call and assessment of your processes, your channels and the information the agent needs.
- 2
We set it up for your company
We connect your channels and tools, and set the agent up with your information and your rules.
- 3
It goes live, you stay in control
Your team sees everything the agent does, in the same place where they already work.
Also part of the platform
Let's see how your company works.
In a 30-minute call we look at how you work today and show you where the platform and agents would help first.
Book a call