Terms of Service

Last updated: March 24, 2026

Welcome to umanu. By accessing or using our website and services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

1. Services

umanu provides AI-powered lead generation and qualification services for service businesses. Our platform includes marketing campaign management, AI-driven lead response and qualification, appointment scheduling, and a real-time analytics dashboard.

2. Eligibility

You must be at least 18 years old and have the legal authority to enter into a binding agreement to use our services. By using umanu, you represent that you meet these requirements.

3. Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use.

4. Acceptable Use

You agree not to:

  • Use our services for any unlawful purpose
  • Interfere with or disrupt our services or servers
  • Attempt to gain unauthorized access to any part of our platform
  • Use our AI systems to generate misleading, deceptive, or harmful content
  • Resell or redistribute our services without written permission

5. Intellectual Property

All content, features, and functionality of the umanu platform — including text, graphics, logos, and software — are owned by umanu and protected by applicable intellectual property laws. You may not copy, modify, or distribute any part of our platform without prior written consent.

6. Data and Privacy

Your use of our services is also governed by our Privacy Policy. By using umanu, you consent to the collection and use of your data as described therein.

7. Third-Party Services

Our platform may integrate with third-party services such as calendar tools, CRM systems, and advertising platforms. We are not responsible for the availability, accuracy, or policies of any third-party services.

8. Payment Terms

If you subscribe to a paid plan, you agree to pay all applicable fees. All fees are non-refundable unless otherwise stated. We reserve the right to change our pricing with 30 days notice.

9. Limitation of Liability

To the maximum extent permitted by law, umanu shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising out of or related to your use of our services.

10. Termination

We may suspend or terminate your access to our services at any time, with or without cause. Upon termination, your right to use the platform ceases immediately. Provisions that by their nature should survive termination will remain in effect.

11. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated terms on our website. Your continued use of our services after changes are posted constitutes acceptance of the revised terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the European Union and applicable local jurisdiction, without regard to conflict of law principles.

13. Contact

If you have questions about these Terms, please contact us at hello@umanu.ai.